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You've got options to tackle your debt. Let's find the one that works for you.

Resolve your debt to start your next chapter.

Flexible payment options built for real life. Choose what works for you and start moving forward today.

Trouble accessing your account? Contact us or call us at 866-539-7525

This is a communication with a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose. Know your rights
Rated
4.6/5
on Google*
720 Reviews
*as of 2/3/26
Read all reviews on Google

By far the best collection agency to exist.

a month ago

Thank you to the representatives who made a difficult moment feel respectful and constructive. That Approach truly matters.

a month ago

I never would have thought how pleasant of an experience I would have paying an outstanding debt; but Johnai made this possible.

4 months ago

She was extremely helpful and kind. More collections should be like this.

4 months ago

Everyone I’ve spoken to with this company has been nothing but compassionate.

3 months ago

By far the best collection agency to exist.

a month ago

Thank you to the representatives who made a difficult moment feel respectful and constructive. That Approach truly matters.

a month ago

I never would have thought how pleasant of an experience I would have paying an outstanding debt; but Johnai made this possible.

4 months ago

She was extremely helpful and kind. More collections should be like this.

4 months ago

Everyone I’ve spoken to with this company has been nothing but compassionate.

3 months ago
Read all reviews on Google
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Who we are

Simply stated, we operate differently. Ask our employees, clients or the thousands of consumers we have helped through unexpected situations.

We pride ourselves on being consumer-focused problem solvers. Put your trust in our experience and expertise.

Learn more about our approachLearn more about our approach

We're here to helpHere to help you move forward

We offer flexible self-service options to resolve your debt. If you need assistance, our knowledgeable and friendly specialists are available by phone or email to help you.

No further follow-ups from us after your zero-balance is confirmed

Deletion of this account off your credit report*

Flexible, customizable payment options, without interest or late fees

*If Spring Oaks Capital, LLC is reporting this account to a credit reporting agency, within 30 days of receipt of the final payment resolving this account, Spring Oaks Capital, LLC will request deletion of its tradeline from your credit report.

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Flexible plans for real life

Flexible plans for real life

Whether you need short-term flexibility or a longer term payment plan, we can help find a solution that provides you with peace of mind.

Honesty and Transparency

We will help you understand your options and provide you with access to your account information and documentation. No surprises.

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FAQs

We offer the ability to access your account through our self-service portal. You can access your account by clicking the View my account button at the top of the page.

Your account was originated by another financial institution, but is now owned by Spring Oaks Capital SPV, LLC. We would like to help find a resolution that works for you.

You can request original loan documents by giving us a call at (866)-281-3065 or through the Contact Us page.

Recognition & Certifications

BBB Accredited Business

Over 5 years of BBB accredidation

SOC Type 2

SOC Type 2 Compliant

ACA

Member of The Association of Credit and Collection Professionals

Best Places to Work

Best Places to Work in Collections 2022 & 2022

RMA Certified

Certified Receivables Business

Equity Champion

Women in Consumer Finance 2025 Certified Equity Champion